Ferris Research, analysts specializing in messaging & collaboration talk about cracking the maintenance/administration support nut that is often faced in SMB IT sector.
While the plummeting per-bit cost of high-speed data communications would seem to hand an advantage to “cloud”-based approaches, there are locations (in the developing world, or rural areas) where the communications infrastructure is just too unreliable, slow, or expensive for a cloud-based approach. Here Lotus Foundations may well achieve real success.
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