Home > Lotus Foundations, web 2.0 > Microsoft admits to wasting 2 hours a week on upgrades alone!

Microsoft admits to wasting 2 hours a week on upgrades alone!

by Bilal Jaffery on November 12, 2008 · Comments

in Lotus Foundations, web 2.0

OK, Small Business Experts, help me out here! Maybe I am too used to the Foundations server environment where upgrades and recovery takes literally few minutes only. Is this how low expectations are in the Microsoft world?

Please help me understand what Microsoft Essential Business Server Press release is all about,

“We used to spend 15 hours a month doing upgrades,” said Tom Goddard, director of Information Technology for Lee Company. “Instead, with EBS, this is down to two hours a week (That’s still 8 hrs/month). That alone saves us $11,000 per year and allows us to spend more time thinking strategically about our business.” (Microsoft.com PR)

So, let me get this correctly — Microsoft admits that they used to make YOU waste 15 hours a month on upgrades and bug fixes alone, which if you had a good engineered product — would not be there to begin with. Now, with the launch of SBS 2008 and EBS 2008 today, MS folks are happily promoting the fact that the environment will still cost you 8 hours (2 hrs/week x 4 weeks) a month of unnecessary labour and down time in patch fixes.

I am confused. As a small business owner, I am looking for maximum uptime and minimum IT headaches. Small Business owners cannot afford to have downtime, they don’t have backup data centers in place nor they can afford to have in house IT guy to constantly upgrade the darn server.

Should I even talk about the fact that Microsoft’s own case study on Essential Business Server deployment outlines deployment time reduction from 4 months to 1 month. That is right, a month to setup a small business server? Lotus Foundations takes 30 minutes.

Lee Company installed Windows Essential Business Server 2008 in less than one month. “It would have taken us three to four months to deploy the individual programs,” Goddard says. (Case Study Link on Microsoft.com

I am confused. Help me out? Any small business owners and consultants? Please advise. I need to figure this all out. It’s bugging me too much ;)

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  • val
    Se você esta procurando marketing digital visite www.btoweb.com.br
  • Michael Kobrowski
    Besides working as Domino Admin in my day job, I maintain a MS Small Business server for a small Historical Society & Museum. So yeah, those numbers sounds really strangely high to me as well.

    Makes you wonder if thats a breakdown in Marketing there, or if thats their "recommended backup times" they just repeated through the customer.

    And its still up there....on their website..lol
  • Charles, welcome. The point is that Microsoft's marketing is proud of those figures. They chose to highlight this on their launch!

    I don't even want to know whats the bottom figure. Lee Company is Microsoft's top story of choice. That's not coming from anyone else but Microsoft themselves.

    So, in the end, Microsoft did say that in their press release. And that is the truth.
  • I'm just a fan of the truth and it should be obvious that this is FUD. No, Microsoft didn't say that. A customer did. I manage 30 Windows servers total and spend less than 5 hours a month logged into them. I have no idea what in the world this company is doing that they were spending 15 hours a month.
  • Christian Tillmanns
    MS is killing the main income of their partners. They can not reduce the administration cost in one big step. The next SBS (2013?) will only have a upgrade time of one hour and the installation will be done in just two weeks. Cool! ;-). The Jet Engine will still be part of Exchange, but you need an additional SQL server for calendering only.
    By 2013 Foundations will not install at all. You just plug it in and it even migrates the exchange server automatically to an integrated communications system with phone, IM and mail. Asks a few questions, shows the appshop and of we go.
    This is the best help for Foundations marketing we ever got. I am just sitting here, having loads of ideas how to use this to sell Foundations. Imagine what Apple would do with it.
  • I am waiting to hear from the MS fan boys today. Where are they today?
  • Man, you stole my thunder! I like posting these things too.
    But in truth, the upgrade process of a Domino server is a few minutes usually.
    However backing it up, which usually brings the server down is the time issue.
    Yes clustering keeps users up but never do an upgrade without a backup plan.
    EVER!
    So what they were really saying is the message store of Exchange took hours to back up!
    In Contrast, in Domino, I rarely back up the mail files before a point upgrade because nothing is going to happen to them. If it's from R7 to R8 I do back them up as there is an ODS change among other items.
    And if it does, so I run a replace design on the mail directory back a rev of template.
    Microsoft can not even get close to this way of working.
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