scribblings about earning influence in the era of social web

How to write clearly for business?

In the world of social media, one must revise content to fit the audience profile. No one has time to read through paragraphs after paragraphs. As Harvard Business Review points out, in business writing, you get points for clarity, not style. Instead of trying to wax poetic about your division’s plans for the next 60 days, just make your point.

Here are three ways to do that:

  1. One idea per paragraph. Novels hold several complex ideas and emotions in a single paragraph. In business writing, limit your thoughts to one per paragraph. When you have another suggestion, thought or idea, start a
    new paragraph.
  2. Put your point in the first sentence. Don’t entice your readers with background information and build-up. No one has time for that. Make your primary point first. Then go into supporting detail.
  3. Make it “scannable.” Few people read every word in an email. Use headers and bullet points so that your audience can quickly scan your message and understand your point.


If you would like to dig this one deeper, feel free to check the Harvard Business Review post by David Silverman.

Hog Community More Than a Bunch of Farmers

Harley Davidson Logo


In 1983, Harley-Davidson faced extinction. Twenty-five years later, the company boasted a top-50 global brand valued at $7.8 billion. Central to the company’s turnaround, and to its subsequent success, was Harley’s commitment to building a brand community: a group of ardent consumers organized around the lifestyle, activities, and ethos of the brand. Inspired by Harley’s results and enabled by Web 2.0 technologies, marketers in industries from packaged goods to industrial equipment are busy trying to build communities around their own brands.


The full story at: Harvard Business Review

Blog by Bilal Jaffery. Copyright © Bilal.ca 2011